Someone must be onsite to help receive the product being delivered unless we have received prior authorization to drop it off and leave it unattended (at the customer’s risk). Our driver will leave the goods in a garage, driveway or inside the building (if possible) but not obligated to do so if the item is too large or cumbersome to handle alone.
**If the client isn’t capable of handling the purchased goods due to physical limitations, then a two man delivery option should be considered at the time of purchase.
Two Man in-house Delivery ($100 charge)
Our driver and helper will bring the purchased material inside the house on the main level or inside the customer’s apartment unit. This option is strongly suggested on larger items such as tub/shower units or bathroom vanity cabinets etc. and where no one will be onsite to help with the purchase.
**Please note that it’s the customer’s responsibility to ensure that there is adequate access to the building or elevator for larger items to be brought in. (we DO NOT open or dismantle any units onsite).