How did we do today 1. Which of the Mondeau showrooms have you visited? Ottawa East (Algoma Road) Kanata (Edgewater Street) Gatineau ( Jean Proulx ) 2. Did you have a pre-scheduled appointment? Yes No 3. What prompted your most recent visit to the Mondeau showroom? Family/friend recommended the showroom Saw the showroom while walking or driving by Saw the website while searching the internet Saw it mentioned on Facebook Saw it mentioned on Twitter Saw an ad Previous customer Referral from a contractor Referral from a designer/decorator Other *Maximum of 500: characters cut off 4. Why did you visit the Mondeau showroom? To learn more about the products To compare pricing To get decorating ideas To see the product selection offered To buy a specific product Other 5. Please rate your level of agreement with these statements about the showroom personnel. Strongly disagree Somewhat disagree Neutral Somewhat agree Strongly agree The staff greeted me warmly when I arrived The staff was professional The staff was knowledgeable about the showroom products The staff was attentive to my needs The staff was courteous and polite The staff provided helpful suggestions The staff let me take my time to shop without feeling rushed The staff responded to my telephone calls and emails *Maximum of 500: characters cut off 6. Please rate your level of agreement with each of these statements about the store. Strongly disagree Somewhat disagree Neutral Somewhat agree Strongly agree The products were attractively displayed The showroom was well organized The showroom was clean The showroom had a good variety of products Information about the products (specifications, price, etc.) was easy to find The hours of operation are convenient I was able to find the product(s) that meet my needs I received good value for the money I spent My quotation was processed in a timely manner *Maximum of 500, characters cut off 7. Please tell us how likely you are to do each of the following Very unlikely Somewhat unlikely Neutral Somewhat likely Very likely Recommend Mondeau to family and friends Make additional purchases at Mondeau 8. What can we do to improve your next visit to our showroom? 9. May we contact you regarding your comments? Yes No 10. My comments can be used by Mondeau as a testimonial for promotional purposes.* Yes No 11. If you wish to participate in a draw for a $250 gift certificate at Mondeau, please enter your information in the fields below. The gift certificate may be used for future purchases at Mondeau, or may be transferred to family or a friend. The information gathered will be used solely for the draw and to contact you for customer satisfaction purposes. First Name Last Name Company Name Work Phone Home Phone Email Address Street Address City State / Province / Region Postal / Zip Code Country I would like to receive information from Mondeau on topics that may be of interest to me, such as industry news, new products and promotions, and invitation to Mondeau events. Yes No Success! Indicates a successful or positive action. Error!